FREQUENTLY ASKED QUESTIONS
Common questions from Riders
Q. I’m not confident at riding a bike.
We specialise in the less confident rider. We are very attentive to your needs and will look after you 100%, hopefully by the end of the ride you’ll feel ready to take on the world!
Q. Is there a minimum age to riding an ebike?
Yes, you have to be 14 yrs to ride an ebike legally on the road. Some of our routes use road connections very briefly, so unfortunately it is a legal requirement. But please get in contact, we might be able to work a route and make something possible subject to height requirements and bike availability.
Q. Do I need to pedal?
The full suspension mountain bikes we use do require pedalling to access the power. The bike is super clever, when you pedal the bikes sensors work out how much power you require and does all the hard-work, leaving you to enjoy the views and nature.
Q. Do I have to wear a helmet?
Yes, all riders must wear a helmet. We kit you out before the ride, but if you have your own please feel free to bring it along.
Q. What should I wear?
Please check the weather forecast for the day and assume you will be out in the open for a few hours.
Please see What should I wear? on the home page for more info.
No loose trousers or Jeans please. Loose trousers get into the chain, jeans get very uncomfortable whilst riding, especially if we get a touch of rain!